Find a Doctor
We at VZP know that finding the doctor you need is challenging. Especially in a foreign country where you don’t speak the local language. We understand your needs and how to make a doctors visit as seamless as possible. Since VZP has both Public and Private Health Insurance with two separate provider networks, Here is how they provide service.
In the event of a critical medical emergency, Go directly to the nearest hospital. VZP covers ambulance service. Call 155.
VZP in the only health Insurance accepted at ALL Hospitals in the Czech Republic.
Motol University Hospital
Motol University Hospital‘s dedicated foreigners department near the main entrance on the ground floor provides medical concierge services to foreigners and is covered by VZP Please visit their website for information scheduling a medical appointment. Motol University Hospital accepts Both VZP Public and Private Health Insurance plans and has a dedicated service center exclusively for foreign patients who can schedule a Doctors visit at their outpatient clinics available daily from 07:00 until 10 am. Visit their website for more details.
Public Transportation: Take the A train to the last stop Nemocnice Motol
VZP Public Insurance
VZP Public Insurance does NOT provide any service for finding a doctor.
When you need a Doctor, DO NOT CALL THIS NUMBER NOR ANY OTHER VZP TELEPHONE NUMBER.
When you need a doctor close to you, your best option is to search on these useful links for English speaking doctors.
English speaking Doctors in Prague
Call or Email the doctor’s office directly to schedule your appointment. Be sure to inform them that your insurer is:
VZP Public Health Insurance, company code #111 when you schedule your appointment.
VZP Private Insurance
VZP Private Insurance Provides a 24 hour AXA Assistance helpline that communicates in several languages.
When searching for a Doctor,
ALWAYS CALL +420.272 049 943 BEFORE seeking medical care. Failure to make this call May result in denial of medical expense claims!
AXA ASSISTANCE will schedule the next available appointment with the doctor or specialist you need. Present your VZP Private Health Insurance ID card and tell them your insurer is Pojišt’ovna VZP, company code #333”
Exclusive Private Clinics that do not Accept VZP
Our authorized agent is licensed in the U.S. and offers an international gold plan that covers ALL exclusive medical facilities worldwide including
Please visit their website for full details. Ask about their 50% discount for VZP Public cardholders.
Pre-Existing conditions are fully covered by VZP Public Insurance and are fully excluded by VZP and all other Private Insurance companies.
If you see a doctor and your medical treatment was provided for a condition that was Pre-Existing and you have private insurance, you will be charged by the doctor’s office or get invoiced later.
Prescription Medication is covered based on a state authorized reimbursement schedule. The percentage you pay varies by the prescription medication you are purchasing. Some medication our fully covered and others are not covered at all.
Always present your VZP ID card at the pharmacy before you pay.